Refund and Cancellation Policy

BytesCop Academy is run by Palavi Technologies India Pvt Ltd. Contact: support@bytescop.com.

7-day refund

You can ask for a full refund within 7 days of buying a course, as long as you have watched no more than 10% of the course (measured by the course's total video length, as recorded in your Academy account).

• How to ask: write to support@bytescop.com from the email address on your Academy account, within 7 days of your purchase, with the course name and the date of payment.
• What happens: we check the date and your progress and confirm by email. The refund goes back to your original payment method through Razorpay, and your access to that course ends.
• Once per course: each course can be refunded once per student. If you buy the same course again later, the 7-day refund does not apply to that purchase.

After 7 days, or once you have watched more than 10% of a course, the purchase is final and is not refundable. Please read the course page, including what it covers and what you need, before you buy.

If something goes wrong

• Charged but no course: if your payment succeeded but the course is not in your account within a few hours, write to support@bytescop.com with the date and amount. We will add the course or, if we cannot, refund the payment in full.
• Charged twice for the same course: we refund the duplicate payment in full.
• A course does not work for you technically: write to us first; we will try to fix it.

Any refund we make goes back to the original payment method through Razorpay, usually within 5 to 7 working days of our confirmation, depending on your bank.

Cancellation

A course is a one-time purchase, not a subscription, so there is nothing to cancel and no further charges.

Chargebacks

If a payment is reversed through a chargeback, access to the course ends.